6 days ago
John Go’s the distance!
I came to him with nothing more than the words. “I need a fuel pump for a 350 Chevy”
And from there he put in the work and with some descriptions, a picture on my end, and some resistance from the owner of the vehicle, John was able to figure out that 350 Chevy fuel pump, was indeed the same as a 283cc Chev. (The pump in the customers car)
Against the owners pride and on my word, John had that pump rushed in by noon the same day.
Sure as hell. John nailed it. And it was the exact pump required!
This is a condensed version of this whole dilemma, But just know that John isn’t going to just give up, and let some riddle of what fuel pump do I have slow his roll.
Best O’Reilly’s auto parts goin!
Hit up John for some top notch service.
Thanks brother!😁
Ps. Precision Fuel pumps are backed with a lift time warranty. (I told John he should’ve lead with that as well) lol
1 month ago
Wow , I was in a pickle and Edgar solved my crisis. I opened my key FOB to change battery and all the parts fell out. I tried and tried but just didn’t get it right. I took it to Edgar at the counter and within minutes he had it put back together. Yes I am old and clumsy and half blind! He was a godsend! Thank you and this store goes beyond helping local neighbors! Thanks again! Mardi
2 months ago
Shout out to Jose who helped me get a battery and filters for my Ford! He was very attentive and answered all my questions. Great customer service!
4 months ago
They usually have what I need, the other day I needed one windshield wiper for the driver's side and of course the employee installed it for me. That's awesome.
4 months ago
I was looking for a product they didn't have in stock. The clerk said it would take about 1.5 hours to get it to the store. I went to breakfast then went back about 1.5 hours later and the delivery with my item arrived. Easy peasy and saved me a second trip, which is always appreciated!
9 months ago
Five Stars Isn’t Enough for John!
I had the absolute pleasure of being helped by John at O’Reilly Auto Parts, and I truly don’t have enough words to express how amazing he was. My tail light had gone out unexpectedly, and I stopped by hoping for a little help — what I got was above and beyond anything I could’ve imagined. John, who was on CRUTCHES, didn’t let that stop him one bit. He went back and forth from my car to the store multiple times, determined to make sure I had the right part and that everything was working perfectly before I left. His kindness, patience, and determination were truly something special. You could tell he genuinely cared and took pride in helping customers. In a world where great service can be hard to find, John is a shining example of what it means to go the extra mile — even while on crutches. O’Reilly is lucky to have someone like him, and I hope he gets all the recognition he deserves. Thank you, John, for turning a stressful situation into a moment of genuine gratitude. You’re a rockstar!!
9 months ago
I once called and asked for a fuel filter for a tesla, and she actually started looking for a part number for me 🤣
9 months ago
One of the employees named John, went above and beyond big time yesterday. I had some issues with my front headlights and not only did John take them apart for me and find the problem, but after I purchased them, he installed them and they work perfectly! I’ve never seen a worker at any company go above and beyond the way that John did. John deserves lots of praise and kudos!
10 months ago
Super helpful young employee crossed a busy street to come to my car (was stuck in limp mode) so he could check for codes. Impressively helpful and kind
11 months ago
Had exactly what I need and even put it on for me.