3 days ago
The people were friendly and helpful!
10 days ago
I had a great experience at O'Reilly Auto Parts thanks to Brandon.
They were friendly, knowledgeable, and went above and beyond to help me find exactly what I needed. They took the time to answer my questions, explain my options, and made sure I left with the right parts for my vehicle. It's rare to find customer service this good these days, and their professionalism really stood out. I highly recommend this O'Reilly Auto Parts location and appreciate the excellent service I received.
18 days ago
Really nice and helpful group of guys.
1 month ago
Staff was friendly and knowledgeable. I was greeted as I walked into the store. The staff was able to get what I needed and checked out quickly. Store was well stocked with a good selection of products
1 month ago
I was returning two batteries and some used oil. They offered help bringing them in, held doors, and got refunded in about 2 minutes. Outstanding customer service!
4 months ago
Staff goes above and beyond ever time I walk in the door!
4 months ago
I wish I could give more than 5 Stars ! Brandon Schneider was Exceptional! I had some issues with another O’Reilly store , so wanted to see if another store could help me !! Brandon was that man!! His customer service to my problem was fantastic , the problem I had wasn’t even from his store and he was willing to help anyway he could !! I personally will be doing all of my purchases from the Berthoud store from now on!! Great job Brandon !! You won over my whole families business and will definitely tell other family and friends to go to your store !!
4 months ago
I don’t typically write reviews, but the customer service and helpfulness of Steven over at this Berthoud location was exceptional! Had an issue going on with the car, helped diagnose it, recommended an alternative part to what I’d been using, and helped install it in the cold. Awesome
5 months ago
Brandon was more than helpful—he was extremely kind and took the time to clearly explain our options for a new car battery. He was also very understanding and accommodating of my disability, which made the entire experience stress-free and positive. There’s no doubt that I’ll be returning to O’Reilly Auto Parts in the future, and I sincerely hope Brandon will be there to assist us again. Highly recommend!
6 months ago
5 stars all the way. I can't say enough about the treatment I received from the gentlemen at O'Reilly in Berthoud, CO. Shout out to Brandon, who rescued me and my dead battery on a cold winter day. I was at my wit's end, when I finally thought to call O'Reilly instead of stopping cars to see if they had jumper cables.
Brandon came over right away, jumped my car in seconds, and had me follow him back to the store.
Back at the store, the 4 other employees gathered round to address my dilemna. I needed a new battery, but couldn't afford it. We figured out a plan, and they replaced my battery then and there. They also checked my alternator, which thankfully was okay.
I went on my way with assurances to come back if I needed anything.
What a group of guys. O'Reilly, forever!