16 days ago
Dee who helped me locate and order wiper blades for my vehicle also leant me a quarter from her person for some candy from the vending machine as I had a craving, but no change on me.
Without hesitation she offered money from her own pocket and even warned me of poor reviews of the white bubble gum flavor being odd. A personal anecdote about both of our Hyundai's being FWD in the snow made the conversation comfortably personal and casual.
All whilst handling multiple phone lines with grace and obvious professionalism.
Top notch customer service experience and I will be returning, not only to pick up my order (which she ALSO CALLED ME TO INFORM ARRIVED!!!!!) but for most of my local automotive needs.
Also, props to her coworker for bringing coffee in to share with staff.
A minor inventory discrepancy that ive been informed has already been looked into and rectified...thats what burned the 5th star.
Keep plugging away, Dee.
17 days ago
Eric is awesome. He knows his stuff every time I go in. He helps me get exactly the things I need
1 month ago
Very helpful staff! Thank you Andrew for getting our new wiper blades on quickly in a snowstorm! Highly recommend.
1 month ago
**O’Reilly Auto Parts is a great new auto parts store in town. They seem to have everything you need, with fair prices and friendly, helpful service — you really can’t go wrong.
I stopped in looking for headliner tacks for my old 1994 Honda. The headliner was flapping in the breeze and shedding inside the car, and they had the perfect solution. For just $4.59, the problem was fixed — twist them in and suddenly the headliner looks great again!
Simple, affordable, and effective. Don’t they look good?**
3 months ago
Asst. Manager Andrew was great! He came out to our car to verify he couldn't actually replace the headlight, explained why, gave expected pricing, and suggested local garages. Will be back.
7 months ago
If you’re ever not sure which parts store to go to, just go to O’Reilly’s. To date, I have never walked out of that store still wondering where to go to find what I need. Also, they have the most chill, helpful, and organized staff I’ve ever met. Victoria was my savior during my last visit, she found exactly what I needed and I was out of there within 3 minutes. O’Reilly’s knows their stuff, actually wants to help you, and Victoria was a perfect representation of that.
8 months ago
Always been a great atmosphere for me which is what will keep me going there over all the other parts places around.. 👍🏼 good people!
8 months ago
The counter guys were very friendly and helpful.
9 months ago
If you have an older vehicle or newer vehicle doesn't right matter and you're having trouble finding a part, try giving these guys a jingle chances are they'll either have it or can order it. I've found parts here that dealerships say they don't carry anymore
9 months ago
Being as I grew up in Saugerties and currently live in Catskill, I recently went to O'Reilly in Hudson for the first time EVER. I was looking for touch up paint, obviously they didn't carry what I was looking for (Toyota, nobody has it). Then the dude behind the counter mentioned how they can custom order it for me, they will color code match it no problem. Well, I did just that. Not only was the price almost unbelievable (10 bucks each), but they told me it would probably take a few days. I was SHOCKED that only FOUR HOURS LATER I got a call telling me the paint was ready. It was quite a good first impression for me, and to say the service was TOP NOTCH would be an understatement. Thank you dudes at O'Reilly, keep it up! 👍