7 days ago
I’ve been going to O’Reilly Auto Parts for a while now, and I can honestly say they are the gold standard for anyone who works on their own cars or just needs reliable help fast. Every single time I’ve had an issue—whether it’s something simple like needing brake pads or more complicated like diagnosing a weird electrical problem—they’ve been incredibly helpful, knowledgeable, and patient.
The staff at my local store (right here in Nashville) are absolute pros. They don’t just point you to an aisle; they actually listen to what you’re dealing with, ask the right questions, and help you get exactly what you need. No upselling nonsense, no attitude—just genuine help. I’ve walked in with vague descriptions of symptoms, and they’ve nailed the part or tool I needed on the first try more times than I can count.
They ALWAYS have the parts I need in stock. I’ve never had to wait days for something to come in (unless it’s some super obscure specialty item), and if they don’t have it on the shelf, they can usually get it same-day or next-day with no hassle. Their inventory is top-notch.
And the location? Perfect. It’s literally right next to my house—super convenient for quick runs after work or on weekends. I can pop in, grab what I need, and be back home turning wrenches in minutes.
Prices are fair, the store is always clean and well-organized, and the rewards program actually saves you money over time. In a world where so many auto parts places feel impersonal or understaffed, O’Reilly’s stands out as friendly, efficient, and dependable.
If you’re in the Nashville area (or anywhere with an O’Reilly), do yourself a favor and make this your go-to. They’ve earned my loyalty 100%—I won’t go anywhere else. Highly recommend! 🚗🔧⭐⭐⭐⭐⭐
1 month ago
needed key fob battery. Adam gave me one from a multipack that he had puchased for his vehicle. wow!! great service and kindness
1 month ago
I went to Oreilys because my A/C wasn’t getting cold and other stores wanted me to pay for a diagnostic. The gentleman Adam helped me out a lot better than anyone on the phone with me. He showed me what I needed to buy and helped my car go back to normal, plus gave me advice on what to do if it happens again! So glad there’s someone that is willing to help and explain to me as a girl that doesn’t know cars 😊
2 months ago
100% recommended. Adam especially went above and beyond. I cannot thank him enough and I will return .
2 months ago
Salah was super! He came out in the rain and helped me with my tail light hitch on trailer! I had never driven one before and had no idea what I was needing! He was so helpful, honest and understanding! He gets 5 stars and More if they had them! We need more people like Salah in this world :)
4 months ago
Had my check engine light come on while I was driving and Wayne was able to tell me what was wrong and helped me get back on the road! The rest of the staff were very friendly. You can tell they ensure their customers leave satisfied and are knowledgeable!
4 months ago
Always helpful staff, and they always have what I need.
5 months ago
Thanks to Adam at the O'Reilly's off Nolensville Road, I got a new battery and was able to get on my way. Adam was so professional, knowledgable, friendly, and helpful, that he was my God wink. Thank you, Adam, for your help and I will be a loyal O'Reilly's customer from now on
because of you!!! Thanks!!
7 months ago
Solid guys. Couldn't get my bulb in due to new headlight assembly and dude showed me bulb grease and I was able to get that sucker on
7 months ago
Wayne was an absolute pleasure to work with! I originally went in thinking I would need to replace my headlight myself, but he offered to help Install it as well. Great customer service!