1 day ago
Very thankful for my experience at O’Reilly on 15th NW this morning. Huge shoutout to Ray who went above and beyond helping me with my battery issues. He took time out to conduct some tests on my battery and alternator so I knew exactly what was going on. He also helped me pick out a battery charger (as an interim till I get the alternator fixed) and made sure I wasn’t overpaying for one I didn’t need. We’ll 100% be going back to this O’Reilly in the future! Thanks Ray!
2 days ago
Thank you so much Dale! He was kind and very helpful. He replaced my headlight bulb promptly.
7 days ago
Silas was the man today. He walked up got to helping me and got me out the door. These guys rock.
11 days ago
Great staff, helpful, willing to spend the time!
19 days ago
Good job
1 month ago
Dale and Joe at O’Reilly Auto Parts were genuinely incredible today. I came in with my husband’s 2002 Toyota 4Runner that hasn’t been driving for a couple of years — and to make it worse, someone tried to steal it this past year, so the ignition was completely shot. I walked in with a total laundry list of things I thought I needed and asked if someone could help me figure it out.
Dale didn’t hesitate — he came right out to the car, helped me identify what I needed, and went above and beyond to support a DIY fix (even though O’Reilly isn’t a mechanic shop). He even helped me remove the busted ignition lock cylinder, which was a huge help.
Then came the hard part: I tried installing the replacement in the parking lot and it just would not work. After about 30 minutes of YouTube videos and frustration, I went back inside (defeated 😅) and asked for help. Joe came out and spent a solid 30 minutes troubleshooting with me — trying different options and working through the issue step-by-step. Dale came back out too, and together they finally got it working. I was able to drive away because they didn’t give up.
This kind of customer service and care is rare. As a woman especially, you don’t always get treated with patience and respect in auto parts settings — and both Dale and Joe were kind, professional, and truly helpful. If I could give this place 10 stars, I would. I’ll be buying my parts here from now on. Highly recommend!
1 month ago
We had an excellent experience at O'Reilly Auto Parts last night.
Jeff took the time to thoroughly check our battery, alternator, and starter, explained what he was seeing, and offered clear, practical advice without any pressure.
Outstanding service! - knowledgeable, patient, and genuinely helpful. This is exactly the kind of customer experience that keeps people coming back. Thanks again, Jeff!
1 month ago
Every time I come in for something, the staff here is wonderfully helpful and never makes me feel like any of my questions are dumb (even when they are!)
Recently, I was helped out by Ray for a new car battery. He clearly walked me through the options and helped make a good rec for the kinds of conditions my car usually experiences. After installation, I had an issue with one of the terminals and went back to the store to troubleshoot. Suffice to say, we were able to determine a fix and parts together even having him come out to my car to look at the issue.
Absolutely recommend this location for its staff and helpfulness.
1 month ago
This place is awesome. I had to come twice in the last week for different things and the staff is so friendly and helpful! I bought some new windshield wiper blades and one of the staff even offered to come out and put them on my car, that really was the extra mile for me.
1 month ago
Good service.