6 days ago
(Translated by Google) Five-star service! Mr. Luis Carlos helped us; excellent and very professional service. 100% recommended.
(Original)
Servicio 5 estrella el señor Luis Carlos nos ayudo, muy buen servicio muy profesional, 100 % recomendado
7 days ago
Joeberto & Luis were excellent today! They helped me answer many questions and were extremely professional and had a wide array of knowledge about all car parts I asked about. I was impressed with Joeberto and Luis' expertise and professionalism. I called many times and they both picked up a handle full of times so I was able to interact with the both of them and they helped me so much! I couldn't believe that despite juggling customers and telephone lines, they were quick in answering my questions, did not rush me off the line and handled the call with professionalism, expertise and knowledge and the most important, KINDNESS! thank you so much to the both of you and happy holidays you guys are all rockstars at this location and I will refer all of my friends and family members to you.
8 days ago
Best customer experience I ever had at a car parts store, Yoli and Richard help me a lot. I needed a special part for one of my cars and they had it delivered to the store same day within a few hours. A few days later I needed another thing, and they sent it from Miami to their store within the same day. This particular location has everything you need, friendly staff, professional customer service and exceptional attitudes. I made a lot of phone calls to them back and forth and each time they handle the call with kindness, answer all of my questions, did not place me on hold for over 15 minutes like other auto car parts places do and always answered with a positive attitude. Yoli and Richard were so helpful, so kind and so professional. Honestly, I will always come to this location and give my business to them in future needs due to their outstanding performance and having all of the necessities I need. 100 stars review if I could !!!! Thank you so much you made a positive difference in my life and saved me a lot of time and money .... God bless you both!!! :) I hope the store rewards the both of you for your incredible expertise, professionalism and kindness because it's due to people like you that customers retain loyalty and give the business to Oreilly. Outstanding job !! Also I want to mention, to everyone reading this, it is incredibly hard to work with people to begin with, but to have such a positive attitude and go above and beyond demonstrates hard work ethic and dedication in their craft and it's very rare that you come across people willing to go above and beyond, but when you need, remember that this location has the best!
16 days ago
Luis and the staff here are amazing they went above and beyond to help me with my tire issue. Thank you !!
16 days ago
Great service very nice guy thank you, Larianne and Luis Carlos!
22 days ago
Last Saturday night the water pump pulley went bad on my car I needed a new one so I called about 7:30 at night Armond was the one who took the call he went over and above to get me the pulley so I could have it Sunday I couldn't asked for better service
Thank You
23 days ago
Yoli went above and beyond to help me replace my head lights that were out. I know absolutely nothing about cars so it was such a relief to have Yoli help me with such a kind and nonjudgmental attitude. Thank you so much Yoli I’m back driving safely on the road again.
1 month ago
HUGE shoutout to Richard, Assistant Manager, at this location. Great customer service! Helped me replace the bulb in my headlight and was less than 10 minutes!
1 month ago
Richard installed new battery and was so helpful!! Great service!
1 month ago
Great service, very friendly staff found exactly what I was looking for. Good thing is when I found out I didn't need the part that I ordered.They took it back without any drama.