3 days ago
George was so professional and nice, he assisted me in changing my tail light today. They all deserve raises :)
7 days ago
I cannot say enough about the service here. I’ll be honest — I’m completely clueless when it comes to cars, and walking into an auto shop is genuinely overwhelming for me. It’s outside my comfort zone in every way, and as someone who is neurodivergent, stepping into an unfamiliar environment like this takes real courage.
But these two gentlemen made all the difference. They were kind, patient, and respectful — they listened carefully, noted exactly what I needed, and even though they didn’t have the part, they pointed me in the right direction and made sure everything was secured before I left.
This is what real service looks like. No algorithm, no chatbot — just actual humans who genuinely care. Amazon could never. So glad this place exists in Oakland.
1 month ago
George hooked me up with a new battery in no time, suggested what to buy and installed it immediately. Great service!
1 month ago
Amazing staff, very helpful! Just a terrible experience with Dodge Pro Master, battery group 49 is terrible design due to a bunch of fuses that have to be bolted on the battery itself.
Despite this, and 6 different sockets and 2 different screw sizes later- the staff lent me every possible tool to do the change, unfortunately I did not have my socket set with me nor the electrical hand tool to do so- I had to do everything manually for an hour and 15 mins. Very accommodating and understanding.
It all worked out, kept me company here or there when they were free. Highly recommend!
1 month ago
Good service by staffs.
1 month ago
What a great place. My BMW wouldn’t start so I went down and I got a 750 peak amps USB power jump starter by Superstar. I brought it home and it was charged. I cable it to my car and it got going. I carried this now in my trunk and I never have to worry about running out of juice. The best way to shop at O’Reillys to go to the counter and ask them since they know what’s going on . Five stars for just the good vibe,free Parking ,good staff and good products.
2 months ago
Jose was super helpful! Went out of his way when most people have not. Very thankful !
2 months ago
O'Reilly Auto Parts, is a great place for information and parts to fix your Automobile 🚘, if you are so inclined to do, that also have a tool lending program, that helps out with our backyard mechanics and if you allowed me to nostalgic, when I was but a wee one, growing up we had Grand Auto Parts Stores and now, we are totally blessed by O'Reilly Auto Parts, and that have quite a few locations on around, and their personnel are more than willing to help you find what you need, or looking for.
2 months ago
10/10 Highly recommend this location due to their stellar customer service. Shout out to NOE (pronounced NO-WAY) who was such a pleasure to work with today. To preface, my battery died about a week ago- I was able to get a jump from a friend and a recommendation to O'Reilly's. I called the Park Blvd location and was told depending on the time of day- I may not be able to get the battery installed because they were short on staff. (1-2 people) This was the case this morning when I called shortly after they opened so I drove to the Broadway location in Piedmont instead after calling and being told they could assist me. Noe was so nice- he tested my battery first (it was a dud) and we walked through the (3) options of batteries I could pick from. He cleaned the inside of the battery area removing all corrosion before installing the new battery. He had me test it out for some minutes before I went on my way. In total, I was probably there no more than 30 minutes. Noe also gave me great recommendations for my tires and mechanic needs when I inquired. I definitely will come back if needed.
2 months ago
This store provides a great service for car batteries—they charge and test them for free! The employees were very knowledgeable and courteous, helping us understand the results. After testing, we discovered our old battery couldn’t hold a charge, so we replaced it. Very helpful experience overall.