3 days ago
(Translated by Google) Very good attention, excellent service, very friendly
(Original)
Muy buena atencion exelente servicio muy amable
25 days ago
I had a great experience at O’Reilly Auto Parts thanks to the amazing team there. Blankita, Diana, Yai and Carlos truly stand out for their outstanding customer service. They are all friendly, knowledgeable, and go above and beyond to help me find exactly what I needed.
It’s not every day you come across a group of employees who work so well together and make customers feel genuinely welcomed and supported. Whether it was answering questions, giving helpful advice, or just making the visit smooth and easy, they made the whole experience excellent.
Huge thanks to Blankita, Diana, Yai, and Carlos — they are the best and a big reason I’ll keep coming back to this location!
2 months ago
Today I went into O’Reillys store 4792 on Pleasant Hill Road in Ponciana. I had just finished going to the AutoZone and no one from there offered to help me. When I walked into O’Reillys, I was greeted by Carlos. I explained to Carlos that my request was a longshot, but I was hoping that he could help me out. I needed a wheel ball bearing for my 30 foot utility trailer. Carlos assured me that he would be able to help me out. I had a sample of my broken bearing. Carlos grabbed it and pulled out a small little box with a measuring tool. He measured the inner circumference, the outer bearing canister and the thickness of it. He put these details into his computer and was able to find The part that I needed. Unfortunately they did not have it in stock. Carlos called around to a few other stores and found the item that I needed. I was able to pay for it right there and drive to the other store and pick it up. I installed the part and thanks to Carlos My truck and trailer are back on the road. I don’t usually write reviews, but I felt the need. To showcase Carlos Martinez today. This young man went above and beyond to please a customer. That had no hopes of finding this part. Carlos Brother thank you so much for being a true professional. And taking your job serious. His manager is very lucky to have him as an employee.
2 months ago
(Translated by Google) Based on my personal experience over the years I've lived here, this is one of the best auto parts stores in the area. They're incredibly professional, the service is excellent, and everyone I've had repairs done for them has been extremely satisfied. The manager and her team have always treated me exceptionally well. 100% recommended.
(Original)
Bajo mi experiencia personal en los años que llevo viviendo aquí., este es uno de los mejores auto parts del área súper profesional la manera de trabajar,excelente calidad de servicio y todo aquel que eh remendado ah salido súper satisfecho 💯 la gerente y su equipo de trabajo siempre me han tratado de calidad 100% recomendado
2 months ago
Mrs. DIANA gave us great service. I had alot of questions about my parts and she answered every question. Also I signed up for the rewards program. Great asset to your company.
2 months ago
I went for the first time to O’Reilly Auto Parts at 4440 Pleasant Hill Road and I was amazed. The Customer Service was excellent. Diana helped me out. She was very knowledgeable and helpful. She even printed out the report of what the scanner had read because the “check engine” light was on. And also printed out the photo with all the information and price of the part that I needed. That for me was a plus. I have been in other Auto Parts company and never had that kind of service. I highly recommend this O’Reilly in particular. The manager Blankita was there and I saw how attentive she was with customers. I definitely will be back.
2 months ago
Great store, they are very professional and will be able to help with what you need.
2 months ago
(Translated by Google) I am delighted with the service this wonderful girl provided. I needed a piece for my car and she was very kind and helpful. I know I can trust her again next time. Thank you so much!
(Original)
Estoy encantada con el serbisio que me brindo esta marabillosa muchacha YAY nesesitaba una piesa para mi caro y ella muy amable iserbisial me alludo pues ya se que confio en ella para laprosima bes muchas grasias YAY
3 months ago
Great staff and if i need a pert they alwYs have it or get it there the same day
4 months ago
Good service