6 days ago
I had an incredible experience at this store, all thanks to David!
His customer service is absolutely amazing. He was incredibly helpful, knowledgeable, and went above and beyond to make sure I got exactly what I needed. It is rare to find someone so dedicated to great service. Thank you, David!
29 days ago
Had a battery that died on me . I showed up at O'Reilly's in spite of everything , It went well thank you Joey .Y'all did a great job . Thank you
you
(Joey you still letting kids push that Ford?)
1 month ago
I’m not one to write reviews. I’ve always believed people should just do the right thing and take care of people. Reality is, that isn’t always how the world works anymore, so when someone goes above and beyond, I think it’s worth recognizing.
Woke up this morning to a dead battery. Jumped my truck off and headed to O’Reilly Auto Parts in Newnan to have it tested. And yep, lucky me, my truck takes two batteries. Twice the fun. Lol.
When I pulled into the parking lot, someone was already outside helping another customer change a battery. I opened my hood and without hesitation, Clark greeted me and told me he’d be right with me.
He came over, tested both batteries and the alternator, and sure enough, one of the batteries was bad. I went ahead and bought two new batteries. Meanwhile, several other customers came in needing help.
I had brought my own tools, so I told Clark I could handle changing them. He left his tools outside with me just in case I needed anything and went to take care of the other customers. As soon as he finished helping everyone else, he came right back outside and helped me finish up.
He could have easily stayed inside in the air conditioning and let me handle it. Instead, he stayed outside, helped get everything finished, made sure all the diagnostic codes cleared, and made sure I was good to go.
Then he cleaned everything up and wouldn’t even let me help carry the old batteries or tools back inside.
Clark was an absolute pleasure to deal with and a great example of what customer service should look like. He took care of everyone who needed him and still made sure I was completely taken care of before I left.
Thanks, Clark. I appreciate you.
2 months ago
This is, by far, the best O’Reilly Auto Parts store in the Southeast! The store is always clean, well-organized, and fully stocked, and the staff is incredibly knowledgeable and helpful.
Jacob, the manager, recently went far above and beyond to help me with my vehicle. He quickly diagnosed and completely resolved my issue, all while being friendly, professional, and genuinely committed to providing outstanding customer service. That level of care is hard to find these days.
If you’re looking for an auto parts store with exceptional service and a team that truly cares about its customers, this is the place to go. Highly recommended!
2 months ago
Jacob was very helpful. Thank you
2 months ago
Great team. Knowledgeable and friendly. I been there several times in the past couple of months and my experience has been consistent. Good job
4 months ago
We are headed out on a family vacation and the dreaded battery light came on in our van. Jacob was super helpful at O’Reilly’s on Summerlin. So thankful he was able to quickly replace our battery for us and get us back on the road!
4 months ago
Excellent service and staff at the Newnan store. Appreciate their knowledge and helpfulness.
5 months ago
David is the best!
5 months ago
Always have great service and very knowledgeable