1 day ago
I made a mistake and snapped off my windshield review mirror. I went to a mechanic to try to get it put back on, I was told I would have to get my whole windshield replaced. I decided to go to O’Reilly and the desk clerk Rosa showed me exactly how to reattach my review mirror. I am so grateful.
13 days ago
If you're lucky enough to be helped by Kyle at O'Reilly Auto Parts, you're in great hands. From the moment I walked into the store, Kyle stood out because of his professionalism, positive attitude, and willingness to go above and beyond to help customers. In a world where great customer service can be hard to find, Kyle sets the standard for what exceptional service should look like. Kyle has an incredible knowledge of automotive parts and was able to answer every question I had with confidence and patience. No matter how complicated my issue seemed, he took the time to listen, understand exactly what I needed, and point me in the right direction. He never made me feel rushed and treated me with genuine respect throughout the entire experience. What impressed me most was his dedication to making sure I left with the correct parts. Rather than simply pointing me toward a shelf, Kyle carefully explained my options and helped me understand the differences between products. His attention to detail saved me time, money, and frustration. Customer service isn't just about knowing the products—it's about how you treat people. Kyle has a way of making customers feel valued and appreciated. He greeted everyone with a smile, maintained a positive attitude, and handled every interaction with professionalism and kindness. It's clear that Kyle takes pride in his work. His work ethic, reliability, and commitment to helping customers are evident in everything he does. Employees like him are the reason customers keep coming back and recommending a business to others. During my visit, I noticed that Kyle wasn't only helping me. He was constantly assisting other customers, answering questions, and making sure everyone received the help they needed. Even while juggling multiple tasks, he remained calm, friendly, and focused. Kyle represents the very best of what O'Reilly Auto Parts has to offer. His knowledge, patience, and dedication make him an invaluable member of the team. It's rare to encounter someone who genuinely enjoys helping people and does it so well. Businesses often talk about providing outstanding customer service, but Kyle actually delivers it. He turned what could have been a stressful experience into an easy and enjoyable one. His willingness to go the extra mile did not go unnoticed. Employees like Kyle deserve recognition because they make a real difference. He reflects positively on the entire store and creates an experience that leaves customers feeling confident, appreciated, and eager to return. Simply put, Kyle is one of the best employees I've ever had the pleasure of working with. O'Reilly Auto Parts is fortunate to have someone with his knowledge, professionalism, and dedication. If there were an option to give more than five stars, Kyle would absolutely deserve every single one of them. 💯💯💯