2 days ago
Yesterday, my son's car battery went out at a most inconvenient time and place. He called AAA for a jump (only 6% battery life left). The driver quoted a price for a new battery from AAA, however it was over his budget. At home, he called two auto stores, one didn't install the battery and the other said, they would install battery 'if they had time'.
Finally, he called the O'reiley Auto Parts store and spoke to George, the Asst. Mgr., who quoted the type of battery needed, the price, which included the installation and warranty.
When my son went into the store, he was impressed with it's clean and organized look. George promptly greeted him with a friendly, respectful yet business-like attitude. He again went over the battery's specifics, warranty and additional services related to the warranty. Battery was then installed and my son was on his way. My son thanks you George, and O'reiley Auto Parts for a positive experience.
4 days ago
It had been a while since I had gone to the O'Reilly auto parts in Burbank.
I have to tell you, I was amazed by the service.
Everyone was professional and friendly. I was greeted as I walked in and was attended to within 5 minutes.
I have to especially mention JOHNATHAN. He went beyond the call to help me out. I needed windshield wipers for my old MB and was dreading the idea of having to go to the dealer. Johnathan not only found the right size wipers but I paid only $20 for the pair ! I don't recall paying anything less than $60 for any part on my MB.
I would like to thank Johnathan, and all the folks at O'Reilly auto parts in Burbank for their exceptional service.
Thank you.
4 days ago
Jonathan was extremely helpful in fixing my tail light and made sure everything was done properly. He went above and beyond by providing useful information and tools so I would be prepared in the future. He was professional, knowledgeable, and kind. I highly recommend him.
5 days ago
David was very helpful in troubleshooting codes on my car ,I Definitely recommend this location if your in the area.
6 days ago
Went to O'Reilly's a while back for my cars battery and the service from the staff was helpful in picking out what would be most efficient product for my car. David was able to provide personal expertise as well as his own opinion which made for a good experience overall.
19 days ago
Jonathan helped my wife and I find the windshield wiper replacements we needed. He was very friendly and did a great job with the installation!
23 days ago
David was very helpful! Helped me with both of my vehicles on changing out the batteries. He was quick to do so as well!
24 days ago
This store is a lot cheaper than other chain stores. I’m buying the same thing for way less. Employer was nice and helped me with installing .
1 month ago
We had a fender bender (bad one) in the parking lot. AAA were going to tske nearly an hour to get to us (two bumpers jammed together). Jimmy, the store manager, came out and gave great assistance and was calm, gentle and very kind. We will now ONLY go to this branch fir our auto needs. Thank you Jimmy and to your very sweet store assistant. O'Reilly Auto - be proud of this Burbank branch on Victory Blvd. They are wonderful.
1 month ago
Got my battery tested then replaced. David helped me out in 10 minutes in the heat outside. Super helpful and kind!