19 hours ago
Super friendly and helpful associate. I don’t remember his name but he had colored green eyes and light brown braids. He was very informative and very helpful when it came to deciding what gas tank cleaner worked best for me, my vehicle seems to be running better, Thanks 🙌🏽
2 days ago
🔝
3 days ago
I want to say that this is the best experience I ever had at any auto parts store! I been running around to like three different ones who did have what I needed, but this O’Rileys had everything in stock! Everyone was very helpful and knowledgeable, and didn’t mind helping me out! Everyone there was nice but, David and Felix went over and beyond to help me! They just don’t know how appreciative I am because I’m a single mom who knows nothing about cars except how to put in gas, so if it wasn’t for them I wouldn’t have made it to work tonight! Thank you guys with all of my heart and if anyone needs any thing from an auto parts store please go to the Burbank store if you want to find what your looking for from people with good vibes and know what there doing! Thanks O’Rileys!
5 days ago
Great location, I called asking for something as I was under stress for my Jeep. Jimmy didn’t even hesitate, I showed up and he was kind, attentive and even recommended where to take it after. Thank you Jimmy!!!!! God bless you!!!
7 days ago
David was very helpful. I really appreciate The time it took and his advice and he even helped me get what I needed specifically from designed for my car, even that didn’t keep him from ignoring me when a new customer came in he greeted him created them very professionally asked if they needed something specific and pointed out the aisle in the which it was located in another staff member assisted the new customer. He also got his friend to help other customer which I found very nice that he spent this time helping me with my new car purchase accessories’ I noticed that, even thought they were very busy, even assisted me replacing my car battery and picking the best one that sorted the car not the most expensive one that most of the places would have you by, David and his associate were very professional unhelpful and made my purpose. Today is very simple. I’m extremely happy with my head chosen item that I’m gonna highly recommend everybody that is new to cars to ask if David’s working! I think the team in general for them, taking their time out and helping me carry out some of the heavier equipment as well,
10 days ago
Consistent and nice! Parts are well stocked or easy to order. Francisco was very helpful and even installed both my front and back windshield wiper blades! Thank you! I always come back to this store. Easy access & parking too.
12 days ago
Yesterday, my son's car battery went out at a most inconvenient time and place. He called AAA for a jump (only 6% battery life left). The driver quoted a price for a new battery from AAA, however it was over his budget. At home, he called two auto stores, one didn't install the battery and the other said, they would install battery 'if they had time'.
Finally, he called the O'reiley Auto Parts store and spoke to George, the Asst. Mgr., who quoted the type of battery needed, the price, which included the installation and warranty.
When my son went into the store, he was impressed with it's clean and organized look. George promptly greeted him with a friendly, respectful yet business-like attitude. He again went over the battery's specifics, warranty and additional services related to the warranty. Battery was then installed and my son was on his way. My son thanks you George, and O'reiley Auto Parts for a positive experience.
14 days ago
It had been a while since I had gone to the O'Reilly auto parts in Burbank.
I have to tell you, I was amazed by the service.
Everyone was professional and friendly. I was greeted as I walked in and was attended to within 5 minutes.
I have to especially mention JOHNATHAN. He went beyond the call to help me out. I needed windshield wipers for my old MB and was dreading the idea of having to go to the dealer. Johnathan not only found the right size wipers but I paid only $20 for the pair ! I don't recall paying anything less than $60 for any part on my MB.
I would like to thank Johnathan, and all the folks at O'Reilly auto parts in Burbank for their exceptional service.
Thank you.
14 days ago
Jonathan was extremely helpful in fixing my tail light and made sure everything was done properly. He went above and beyond by providing useful information and tools so I would be prepared in the future. He was professional, knowledgeable, and kind. I highly recommend him.
16 days ago
David was very helpful in troubleshooting codes on my car ,I Definitely recommend this location if your in the area.