9 days ago
Fast in very helpful had everything I needed in stock . Thanks Tyler and Marcus the employee's on duty great service
20 days ago
I just want to thank the manger he was so helpful w helping me w all my car needs thank u I appreciate u being patient and helping.
1 month ago
I want to take a moment to recognize the manager, Cheryl Jump, at O’Reilly Auto Parts Store # 2266 West Washington St Indianapolis's Ind She was absolutely phenomenal!
From the moment I explained my situation, Cheryl took the time to thoroughly explain the type of battery my car needed and walked me through, step by step, why certain batteries would be the best fit. She gave me several options to choose from, helping me save both money and time without ever making me feel pressured.
What impressed me even more was how much she genuinely cared. She recommended a mechanic she personally trusts and explained that he does great work on her own vehicle, which gave me confidence that I would be in good hands.
Cheryl was friendly, understanding, knowledgeable, and incredibly easy to talk to. She put herself in my shoes, listened to my concerns, and worked quickly to resolve every issue I had. In less than 20 minutes, she turned a stressful and negative situation into a positive one.
Customer service like this is hard to find these days. Cheryl is truly a shining star, and O’Reilly Auto Parts is fortunate to have her. Thank you, Cheryl, for going above and beyond!
1 month ago
I want to take a moment to recognize the manager, Cheryl Jump, at O’Reilly Auto Parts Store # 2266 West Washington St, Indianapolis Ind, She was absolutely phenomenal!
From the moment I explained my situation, Cheryl took the time to thoroughly explain the type of battery my car needed and walked me through, step by step, why certain batteries would be the best fit. She gave me several options to choose from, helping me save both money and time without ever making me feel pressured.
What impressed me even more was how much she genuinely cared. She recommended a mechanic she personally trusts and explained that he does great work on her own vehicle, which gave me confidence that I would be in good hands.
Cheryl was friendly, understanding, knowledgeable, and incredibly easy to talk to. She put herself in my shoes, listened to my concerns, and worked quickly to resolve every issue I had. In less than 20 minutes, she turned a stressful and negative situation into a positive one.
Customer service like this is hard to find these days. Cheryl is truly a shining star, and O’Reilly Auto Parts is fortunate to have her. Thank you, Cheryl, for going above and beyond!
1 month ago
Great service 😁
1 month ago
I know nothing about cars and Tyler and Denise and Mike was amazing. I’ve learned a lot from this store. And it’s definitely the cleanest I been in.
3 months ago
Awesome customer service
5 months ago
Friendly people , very clean , shout out to denise and zay for helping me out
5 months ago
The people that work there are very helpful and polite. They make everybody smile with their jokes. I will be ordering my parts there and no where else
6 months ago
Experienced and very Humble people.