3 days ago
Great new store. So happy to finally get a closer location to New River!
14 days ago
So glad to have this store in Anthem, particularly when they have people like Jacob, who went overboard helping with 2 battery replacements in my RAM, everyone wants/requests good reviews but few earn them, so I felt it needed to be given to Jacob all the more!!!
27 days ago
During a stressful cross-country trip, finding genuine kindness and professionalism can make all the difference — and that’s exactly what I experienced at O’Reilly Auto Parts in Anthem, Arizona. What could have been a nightmare turned into one of the most heartwarming and reassuring encounters thanks to two incredible team members: Harper and Wade.
Exceptional Customer Service
From the moment we arrived, Harper was patient, understanding, and compassionate, taking the time to listen and help us navigate what was happening with our vehicle. Traveling with my daughters, I was already anxious, but Harper’s calm demeanor and willingness to explain every step gave me complete confidence that we were in good hands.
Going Above and Beyond
Then came Wade — a true example of what customer care should be. He went above and beyond to ensure we were safe, comfortable, and back on the road as quickly as possible. When both our battery and alternator failed, he didn’t hesitate for a second. Wade jumped into action, diagnosing the issue, helping us find the right parts, and making sure everything worked perfectly before we continued our journey.
A Restored Faith in Humanity
In a world where good service can feel rare, Harper and Wade reminded me that acts of kindness and genuine care still exist. They didn’t just fix our car they restored my faith in humanity. Their professionalism, empathy, and teamwork turned a stressful breakdown into a moment of gratitude and connection.
Final Thoughts
If you ever find yourself near Anthem, Arizona, and need auto help, O’Reilly Auto Parts is the place to go. Harper and Wade are shining examples of what it means to truly care about people, not just customers. I left that store feeling safe, supported, and incredibly thankful, a memory I’ll never forget.
1 month ago
Wade thank you so much for your wonderful expertise. We really appreciate your help! Highly recommend Wade to help you.
1 month ago
Had all i needed in stock.
2 months ago
Vincent was super kind and helped me replace the battery in my key fob!
2 months ago
Wade was awesome!! He really helped me out with my ac and gave me guidance and recommendations as well. He really went above and beyond. I am so thankful!
2 months ago
They quickly diagnosed my problem, and I was on my way!!!
2 months ago
They were friendly and attentive. I was in and out quick.
3 months ago
I stopped in to get windshield wiper blades and they were really friendly. Let me wash my hands in the back. I was in a hurry as was on a road trip to make a meeting up north and there was a rainstorm. The staff helped me get what I needed very quickly.