8 days ago
I was in and out in 5 minutes . Front dest was very helpful and made my visit painless. Handled my order and i was off. Thanks again. Thats customer service.
17 days ago
We had family in the hospital down the street from this location and my daughter's car needed new wiper blades as a monsoon was approaching and she was gonna have to drive back to the east valley in the storm. I called from Apache Junction seeking help and I'd be there in the afternoon with a few short window of time to get this accomplished. Edward immediately stepped up and reassured me if I got him the car that afternoon he'd take care of getting the correct wipers for a mini cooper and putting them on. He held true to his word even in the rain and sold me new wipers and put them on. Helping this desperate momma help her daughter. Thank you doesnt seem like saying enough to truly reflect the appreciation I feel and the reassuring comfort in a business and employee holding true to their word and helping a desperate momma without being taken. THANK YOU EDWARD!! It's the simply acts that create a lifetime customer.
23 days ago
Awesome Store !! Justin was very helpful and professional and I highly recommend this location for any of your DO IT YOURSELF car projects. I also suggest you give Justin a raise . Very knowledgeable very efficient , very professional and helpful . Hardworking and doesn't waste time . Always busy stocking or helping customers and assisting with finding and selling products you have in your inventory. Thank you Justin. You saved the day with your knowledge and expertise.
1 month ago
Edward, Ryan, Jonathan and Justin!!! They helped me replace my battery recently but they regularly help me with my car and give solid advice and do very good work. At store 3172! 59th n bell! They are very knowledgeable and so kind through out whatever (Dumb)questions I have! 10/10
1 month ago
The staff Ryan the manager and his employee John was awesome!!! Awesome! They resolved all my issues, their customer service was beyond acceptlonal, they exceeded the meaning of customer service, above and beyond the call for service!! Ryan. You will always have a customer in me!!! Thank you Thank you, Thank you!!!!
1 month ago
My Honda Pilot needed a car battery. I came here and there was one person who was up front. The young man is named trevor. He was installing a car battery for a customer. When he was done he asked me what I needed and I told him I needed a car battery too! He recommended one for me, gave me a warranty, was friendly, polite and respectful. Even though there were customers coming in, Trevor gave me his full attention. He installed the battery very quickly and I thanked him. I just wanted to make sure that you guys knew that you have an employee there who is fantastic. Please make sure that he knows that someone out there sees his work ethic, respects it and appreciates it.
1 month ago
answered every one of our questions and had just what we needed and even one of the employees was kind enough to shine up our headlights as soon as we pulled up, took less than 90 seconds as a courtesy before shopping 🙌🏼
2 months ago
Five star review. Trevor at oreilly. Awesome. Did a new batter in my work car. It was a little bit different than your normal batter replacement. He looked it up figured it out and completed the job. This is the place to go thunderbird and 59th ave. Big five star
2 months ago
I can’t recommend this O’Reilly Auto Parts location enough! The staff went above and beyond to help me. They quickly figured out what was wrong with my vehicle, and when I explained that I didn’t know how to do part of the repair, they didn’t just explain it—they actually took the time to do it for me.
They installed my spark plugs, and I am incredibly grateful for their help. Everyone was professional, knowledgeable, patient, and genuinely cared about getting me back on the road. It’s hard to find customer service like that these days.
I’ll definitely continue coming back for all my automotive needs and highly recommend this store to anyone looking for honest, reliable, and exceptional service. Thank you again for going above and beyond!
2 months ago
They had the part I needed available at a good price.