12 days ago
Justin went above and beyond to help me with a problem in my car. That level of kindness is rare. I will be back in the future if I need anything!
12 days ago
Clemente really good helper took his time to help me put on the wipers and the lights while it was raining the best guy he deserves a raise always will come here
14 days ago
Awesome experience. Was having car problems at 9:30 at night, managed to limp my car to this store (which was the closest to me).
Clemente was there tonight, and immediately found the issue, got me the right part, helped fix it for me promptly, and I drove away a happy man with a working car again.
Couldn’t recommend that guy enough. Thanks Clemente! Definitely always coming back here when I need anything auto related. Sending everyone else to Clemente to!
O‘Reilly on 40th street and thunderbird. Can’t speak for every store, but this one is the real deal.
19 days ago
The world needs more customer-centric minded employees like Zach!!
O'Reilly Auto Parts just gained a lifelong customer with the over and Beyond experience I got from Zach.
He helped me with a simple but complicated battery issue.
Please world, can you be more like Zach when it comes to providing knowledge and service to a customer?
WELL DONE, ZACH!!
1 month ago
Justin was great with my new battery.
So fast & helpful !!! Del
1 month ago
Please note: My 2 receipts only allowed me to post 1 review, naming Zach M.
I want to make clear Carter C. also assisted me.
I have very little knowledge of cars. Years ago, I was fortunate enough to swing by a O'Reilly's for car maintenance.
The customer service offered by O'Reilly's, and this location in particular is exceptional.
The employees are knowledgeable, professional, and charming. They take the time to educate you and give you a "brass tacks" conversation so you know what is necessary and what is not.
I want corporate leadership to recognize that Carter C. and Zach M. are assets to the company. The care I receive at O'Reilly's has driven my loyalty for years, and will continue to do so.
2 months ago
Great service. Liz and her staff are very patient and helpful.
3 months ago
I had an absolutely fantastic experience at this O'Reilly Auto Parts location, and it was all thanks to the incredible manager, Liz. I came in needing new windshield wipers and some Rain-X, and Liz went completely above and beyond to help me. She didn't just point me to the aisle; she took the time to walk me through the best options for my car, explaining the differences and ensuring I got the perfect products.
It's rare to see that level of customer service and genuine care. Liz deserves to be recognized for her outstanding work. Her leadership is clearly reflected in the rest of the staff, as this is one of the friendliest and most helpful auto parts stores I have ever visited. Everyone was knowledgeable, incredibly nice, and eager to assist with everything I needed. They even let me use their clean and accessible bathroom, which was a huge plus.
Because of Liz and her amazing team, I will definitely be a returning customer and will be recommending this specific store to everyone I know. Thank you for making a simple errand such a positive experience!
3 months ago
I went in on Saturday around noon because my car's battery was acting up. Clemente helped me check if the warranty on my battery was still valid (it was), then he checked if my battery was in good condition (it wasn't). He then grabbed a new battery and replaced it. The care and attention to detail Clemente showed was outstanding. He was patient, professional, and answer all the questions I had. I would highly recommend the O'Reilly at Thunderbird and 40th St for all your auto parts needs.
3 months ago
We had a great experience at the store today. Carter was so kind and helpful and took care of us quickly on a stressful and hot day! Thank you Carter for the excellent customer service!