1 month ago
Good service and very fast.
1 month ago
Very friendly & helpful staff !
1 month ago
We have been a long time satisfied Customer. However, in very recent years we along with other people didn’t have a good customer service experience. Most of us are now older people so we can’t install lights or wipers as we are aging population. To my surprise the young lady who was waiting on us informed that she the manager & they are not obliged to install these parts. It was like “Take it or leave it.” This attitude was totally unacceptable. Even her tone was very impolite. We had never experienced such behavior at your Store.
My past experiences were very positive & uplifting to see the young people working hard to work for Building Retun Business.
Far a while we stopped doing business with O’Reilly Auto. I found out from other people that they had a similar experiences.
But recently I stopped to change the wipers. This time a young lady came to help me who was totally opposite of my previous experience. She was more than happy to help me with a smile. And her manager also came to give her hand. And before I came to the store a nice young man spoke to me on the phone who promised me for a great service which I definitely received. I think the young lady who helped me is Amanda.
I have already reminded my friend’s & families that
Good Days are Back @ O’Reilly!!!
Hope you do something with that unpleasant personality!!! She doesn’t belong there!!!
1 month ago
Good
3 months ago
I had an absolutely fantastic experience at O'Reilly Auto Parts! I went in needing to replace a burnt-out left brake light but had no idea where to even start. That's when Angel, one of the employees, stepped in.
Even though I know they aren't supposed to, Angel went above and beyond and helped me replace the light right there in the parking lot. He was incredibly kind, patient, and knowledgeable, making what could have been a confusing task quick and easy. This level of service is truly exceptional. Thank you, Angel and O'Reilly, for the five-star treatment!
3 months ago
We often go to a place to buy something, and we don’t like being sold a thing. It’s a rare treat to be won over as a customer. That’s exactly what the team achieved today with me. I have never been treated so well before.
Went here because it was the only place that carried Motorcraft batteries. Needed a group 65 that day and they had one, and helped me check my alternator, while helping 3 other customers and didn’t waste anybody’s time, treated me so well. Wonderful experience. Don’t want to shop for car anything anywhere else again. I’ve found a partner for auto part supply.
4 months ago
Good employees and service, and did a price adjustment because prices not updated on displays.
5 months ago
Young guy other there named Albert is super helpful. I sure hope O’Reilly treats him well because he’s the type of employee you want working for you. They better fast track this kid into management where he can make some coin or I promise you somebody’s gonna snatch him up. He’s good, he’s young but definitely wasn’t just a wallflower. He was promoting the business that he works for and suggesting products. I mean that when I say it, I hope somebody from O’Reillys sees this because other business owners or sales managers will snatch this young man up in a heartbeat if you don’t see his value. You’ll get more feedback from other customers on this fella i promise. Happy to write this review.
5 months ago
Baum and Ken are awesome helped with check light,got me.proper parts,and unlike "nasty"uhh huh I mean Ashley at los.gatos they.kept.there bodily functions in tack.,,there was no.crap on the.floor or no fart.contest going on ,,the.place.smelled great like.a.brand.new.car.smell,,and.they.also.do.price.matching
5 months ago
Great customer service, knowledgeable employees, friendly manager