14 days ago
My car battery died twice in the past month, so I figured it was faulty and needed a replacement. I have a 3 year warranty, so I drove over to get it replaced. When I arrived and told them my issues, the man working there immediately went out to my car and started running some tests on the battery. As he started testing, I looked at my receipt (with the warranty) and realized that I had actually bought the battery from Advance Auto Parts. I apologized for the confusion and wasting his time, but he said it was no worries and that he had figured I hadn't bought it from them because they did not actually carry that brand of car batteries, but that he would check it out anyways. He tested my battery, starter, and alternator, and confirmed they were appearing as healthy on his device. However, he gave me some advice on what I could do when I got to Advance Auto Parts because he mentioned they might be able to put it under some additional diagnosis (because I had just charged the battery fully about 20 minutes prior, it might seem healthy at the time he diagnosed it). Anyways, he was extremely friendly and helpful, and I really appreciated him taking the time to help me diagnose my battery issues despite it actually being under warranty with someone else.
1 month ago
Rozetha was a dream! She was quick to figure out my battery problem and explained everything really simply for me. She wasn’t pushy about upselling either! She got my battery and changed it out efficiently too.
3 months ago
My battery died unexpectedly in the middle of the day, so after getting a jump, I pulled into O’Reilly Auto Parts hoping someone could help.
The two women working there were incredibly kind from the moment I walked in. They explained my battery options, and after I made my choice, Miss Shak took it from there. She went out into the heat and installed my new battery herself.
What struck me most wasn’t just that she changed the battery—it was the way she did it. She worked with such confidence, grace, and professionalism, never once acting like it was an inconvenience or that she was bothered by the heat.
That’s what real customer service looks like.
In a world where we so often hear about the negative, it’s people like Miss Shak who remind me that there are still genuinely good people who take pride in helping others. She turned what started as a stressful day into one that restored a little of my faith in people.
Thank you, Miss Shak, and thank you to the team at O’Reilly for making my day a whole lot better.
4 months ago
Vernon is a cool guy. Changed my battery and everything is all good.
4 months ago
Absolutely love this place! The staff is always super helpful and knowledgeable, making it easy to find exactly what I need for my car. Plus, their prices are unbeatable—highly recommend!
5 months ago
Mr. David was kind and efficient. I arrived nervous but Mr. David quickly tested my battery and promptly sold me a new one. He then removed and replaced my car battery and sent me on my way with a smile.
6 months ago
Just got helped by Vernon, he went the extra mile with helping me with my car. Greatly Appreciated!
10 months ago
I’m very big on doing reviews! I just want to say thank you to Vernon and Shakira for looking out for me every time I go to this store. I come here whenever I need parts for my car, and they are always helpful and friendly. I picked up my brakes yesterday, and Vernon made sure they were ordered and that I received them ASAP. Thank you guys!
10 months ago
This was my first time at this location on 11-14-2025. I was so impressed with the customer service from the employee Vernon he was so kind and helpful. He helped me to get the right breaks for my car . Thank you O’ Reillys for making my experience easy.
11 months ago
Destroy was kind and even came out in the rain to fix our headlight.. thank you