5 days ago
jacob help me today on a 2013 jx infi plug see why check engine light is on. jacob said was mass air flow sener circuit. so bought cleaner and try cleaning but if that does not work i will buy the $130 part. hes was prof., helpful, and looking at customer eyes. definitely buy from orreiley auto llocation, great employee experience
14 days ago
Jacob was helpful thank you
1 month ago
Is that what I needed delivered within a few hours
1 month ago
John was extremely helpful with putting in my driver side tail light. He was very friendly.
1 month ago
Had multiple car issues and the associate named John was very knowledgeable and helped me navigate the time line and most cost effective way to get my problems fixed
Very thankful
Give that man a raise... for real
1 month ago
Just wanted to say thanks to John for helping me not only diagnose but get me back on the road definitely didn't expect it and he most definitely didn't have to.he made 200% sure I would make it the last 2 hour drive home safe and sound tried to tip he said a review is the best tip and wouldn't accept money definitely went above and beyond thank you John I don't know what I would of done without you
2 months ago
I cannot say enough positive things about my recent experience at the local O'Reilly Auto Parts, thanks entirely to John, the parts salesman.
From the moment I walked in, I was greeted warmly and treated with a high level of professionalism that is often hard to find these days. I came in with a frustrating, persistent issue with my vehicle and felt pretty lost after trying two other stores with no luck.
John didn't just point me to an aisle or generically look up a part number; he took the time to listen intently to my problem and used his vast knowledge to track down exactly what I needed. He was patient, incredibly informative, and demonstrated excellent problem-solving skills to help me figure out a solution.
What truly set John apart was his willingness to go the extra mile. He didn't hesitate to leave the counter and check something on my vehicle with me to ensure we had the right part the first time, saving me a potential second trip and a lot of hassle. His dedication and integrity were truly impressive, and because of his help, my car is running great again.
John is a valuable asset to the O'Reilly team. This level of personalized, expert customer service is what keeps me a loyal customer. I highly recommend anyone needing automotive assistance to visit this store and ask for John. Thank you, John, for an outstanding experience!
2 months ago
O’Reilly’s Automotive has consistently been my go-to store for anything car-related, and a huge part of that is because of the outstanding service from the store manager, Eric, and John. They are hands down the most helpful people you could hope to work with.
Whether I’m looking for a specific part, trying to troubleshoot an issue, or just need some honest advice, Eric and John always take the time to explain things clearly and make sure I leave with exactly what I need. Their knowledge, patience, and professionalism truly set this location apart.
It’s rare these days to find customer service that feels genuine, but every visit here has been a great experience. Highly recommend this store for anyone who wants reliable parts and exceptional service!
2 months ago
They were great had engine light on and they came out and checked it out and mewhat was
3 months ago
Limited selection on parts