3 days ago
I recommend going to this oreilly I recommend asking for Luis and Alfonso. They helped me out after work to check my battery and changed out the bad battery. I recommend asking for them
7 days ago
Went in for a battery change and Dani helped me out! Was nice, quick and got the job done well! Thank you so much!
9 days ago
Kayla was amazing. She was very kind and helpful. Never made us feel like a burden. Came out and test out battery, gave us options, explained everything, then replaced without any complaints. Will be coming back here for her with any future problems.
11 days ago
Wow,Jhon,Ivan,and the girl,she going to get Jhon (Nanager)from that store,100%agree, 100%satisfied Jhon him came from the back inside the store, Jhon it was busy but Old man,find some many excuses, cus Old man,was there when asking for help,many old man,excuses cus him do not want to came out??cus is hot outside, but no matter what him was there for doing no help the costumer,Bad,very,bad,service,with that old man,but Jhon,Ivan,very good costumer service both of them came out and helping me fix my carr and lights,Jhon my respect for you, God bless you for you help,really appreciate it John everything you did for me, you are excellent person,and my 💯 feedback highly satisfied 🤝🤝🙏that kind employee needs, be there O'Reilly, auto parts Division and Davis,thank you so much Jhon,
14 days ago
I woke up stressed because my battery died this morning. I went to O’Reilly and a your lady named Kayla was a life savior. She went above and beyond for me. She checked my battery. Then went out of there way to check my cars alternator and make sure the battery was the real issue. She confirmed it was my battery and went ahead and installed it for me in 100 degree weather. She truly made my day. Highly recommend her and this location. She went out of her way and really didn’t have to. So if your looking for a place to buy parts for your car. This place has the best customer service. Thank you Kayla you are the BEST!!
15 days ago
Been struggling to change my light bulb for weeks, popped by and Isabel took her time to help me get it resolved with Jonathan. Much appreciated!
1 month ago
One thing they're known for is holding on to that warranty and doing what they said they're going to do. I took back a serpentine belt and they replaced it free of charge
1 month ago
BIG kudos to Jonathan ("Jon"), the manager, who was a lifesaver for us! He took the time to replace our battery within minutes during our 105 degree Texas heatwave this week. We are in our late 60s and mid 70s and live in Weatherford but had driven to Arlington on a whim that day. Without warning, due to the extreme heat conditions, we lost complete power in our battery and, after FINALLY locating someone with battery cables and jump start, had planned to carefully limp back to Weatherford to get a replacement, but decided to see if we could locate help closer and called the Division Street O'Reillys store. Jonathan answered the phone, reassured us he had the battery in stock and would help us replace it. In 105 temps, Jonathan not only replaced the battery for us, he also took the time to see if he could reset the engine light warning system that had been activated during the power loss. Down on his hands and knees on the hot concrete he took the time and energy to explain everything he did and got us back on the road within 15 minutes while inviting us to wait inside his clean, fully stocked and COOL store! He was kind, reassuring, confident and more help than he will ever know. This young man is a HUGE asset to O'Reillys Auto Parts because he actually cares about his customers, refused to accept our tip of gratefulness and treated us like family! We would highly recommend Jonathan at the Division Street Store #726 for any of your automotive needs! There you will find that RARE manager who has a passion for what he does and does it with respect and integrity to anyone who walks inside his store! Jonathan deserves a 10 out of 10 stars for helping get us back on the road to home! What a blessing he was to us that extremely hot day!
Steve & Ann Walker
2 months ago
Great customer service. The clerk was amazing as she assisted me with running a diagnostic on my range rover.
3 months ago
Had a great experience today getting a battery changed at this O’Reilly location. Dani was very knowledgeable and fast. Great customer service!