19 days ago
Every time I visit O’Reilly Auto Parts, I know I’m going to receive outstanding customer service thanks to Moisés, Aaron, and Roy. These three consistently go above and beyond to help customers with professionalism, knowledge, and a positive attitude.
No matter what I need, they take the time to answer my questions, make sure I get the right parts, and genuinely care about providing the best service possible. Their teamwork, patience, and expertise make every visit a great experience.
It’s rare to find employees who are this dedicated and consistently excellent. Moisés, Aaron, and Roy are a huge asset to O’Reilly Auto Parts, and they are the reason I keep coming back. If you’re looking for exceptional customer service, this is the team to see.
Thank you all for always going the extra mile!
29 days ago
I came in right at opening to get jumper cables and let staff know that I would be back shortly with a car than needed a new battery. Staff was friendly and quick! Brian changed my battery so fast that I was even able to make it to work in time. All told, I was in the store for less than a half hour. Very grateful to have a store within walking distance!
3 months ago
(Translated by Google) Excellent customer service and a wide variety of parts, I'm very satisfied 😏
(Original)
Muy buen trato al cliente y muchas variedad de partes que de muy satisfecho 😏
3 months ago
Good parts great service but they hardly ever answer the phones or keep you on hold forever then eventually forget about you
4 months ago
I want to give a huge shoutout to Miguel, Moses, and Roy. I had a headlight go out pretty late at night about a week or two ago. When I came in, I received immediate customer service. They even gave me a discount on the headlights because one of the other ones in stock was missing.
They also provided gloves so I could change the headlight and helped me get my hood open since the latch was stuck. They even offered to help install it, but I declined because they had already done so much for me.
Superb customer service. These guys were great.
4 months ago
Came in for an unconventional O-ring gasket issue. Moises and Miguel were very knowledgeable and maintained excellent customer service during my visit. Thanks again…
5 months ago
Amazing service, employees are super helpful, I’m a new car owner and still learning the ropes, offered me good deals in oil and filters, and when I got a piece of plastic in my coolant, they offered me a new container free of charge. Really appreciate the service from Miguel, Moises, Salvador and the rest of the team
5 months ago
Great...food was excellent.i will definitely come back again.
9 months ago
I called this morning at couple minutes before the store opened trying to find a replacement battery. Trinidad answered the phone, listened to my need,and confirmed I provided the right part for my vehicle. Very professional service, even pulled my part to the front counter so it was ready when i got there. When I arrived Trinidad saw I had my hands full with my kiddo and offered to instal the battery for me. Thank you Sir for sharing kindness and going the extra step to make sure we still had a good day.
10 months ago
When my friend Alans car broke down, we came here to pick up super glue and glued his transmission back together! Worked like a charm!