23 hours ago
I’ve been going here for years due to its location. Through alot of the staff I met throughout the years, and all are great team, but an employee named Alex stands out as he always has great customer service, polite and a wealth of knowledge when it comes to your car. He installed headlights several times for me, remembered my car and which headlight I needed from memory. 10/10 service , these employees deserve a raise! Highly recommend Mason Road location
7 days ago
The staff here are usually very helpful and have everything I need.
17 days ago
Really good workers!
1 month ago
These guys get slammed every day, but are always professional and always willing to help. Ill continue to give them my business.
1 month ago
Staff was super helpful when it came to locating the correct parts for my car. I was looking for a cabin air filter, and they were able to pull up all the options they had in stock based on my license plate alone. There was no attempt to try and convince me to buy a more expensive item (in fact, when I said that I wanted a pricier air filter, they indicated that while I was more than welcome to buy it, it wasn't exactly needed). We all know how annoying and uncomfortable it is when you go to a store for something basic and they pressure you into spending more money than you had planned. They also have a lot of other cool products outside of basic automotive related hardware. Lots of things to decorate or upgrade your car (e.g., license plate frames, decals, LED strips, steering wheel covers, etc). So yeah, great store. Clean and organized. Staff more than helpful. You can't go wrong here.
1 month ago
I highly recommend shopping here for all of your auto parts and auto accessories. Constantine and his team provided me with excellent customer service. They are very knowledgeable and made shopping for the correct auto parts I needed an easy process. O’Reilly parts are high-quality, durable, and a reliable choice for your vehicle. Thank you again, Constantine and team for your time assistance!
1 month ago
That store has a lot of very helpful people.
1 month ago
Above and beyond customer service. They are so patient with me and my daughters. Play truly do provide service with a smile!
2 months ago
(Translated by Google) It's like my home because I work with that company.
(Original)
Es como mi Casa porque trabajo con esa Empresa
2 months ago
I went to Autozone (because it was closest) to get a battery for my wife's car. They failed miserably. I went one block down the street to a different O'reilly and they helped me in 15 minutes. The only problem was that the top of the battery had a different geometry than the stock battery but I didn't have it with me to compare so it couldn't put it in. I went to this particular O'Reilly and talked to a YOUNG man behind the counter, Brandon, and this time I had the battery from the car plus the replacement. He didn't even have to bring the battery into the store, he knew exactly what it needed, carried the bad battery in, swapped out the other battery and processed my core.
Brandon is an assistant manager there and with the level of knowledge he demonstrated, he has a bright future ahead of him. He really should be managing a store. It's VERY hard to find young people these days with good knowledge of cars and us folks from the previous generations get very frustrated that the people behind the counter can't asnwer the simplest of questions about a car without checking the computer. Brandon has renewed my faith that there is still a population of younger folks that learn about what makes a car tick and how to fix it.
Thank you, Brandon. I greatly appreciate how quickly you were able to get me squared away and that helped me take care of my wife.