17 days ago
⭐️⭐️⭐️⭐️⭐️
I had such a great experience with Sonja at O’Reilly Auto Parts! She took the time to go above and beyond to help my mom and me figure out what was going on with her vehicle. She didn’t just give us a quick answer—she actually took the time to check the issue, explain things to us, and offer some very helpful suggestions.
Unfortunately, my mom ended up having an unforeseen expense that she had to pay for, but honestly, she still walked out of the store with a smile on her face because of the amazing customer service she received from Sonja. Her patience, kindness, professionalism, and willingness to help truly made a stressful situation so much easier.
If you’re having car trouble, I highly recommend stopping by O’Reilly Auto Parts and asking for Sonja. Even if you end up having to spend some unexpected money, I truly believe you’ll leave with a smile because of the great interaction and customer service she provides.
Thank you, Sonja, for going out of your way to help me! O’Reilly is lucky to have someone like you on their team. You definitely deserve recognition for the way you treat your customers! ❤️👏🏽
17 days ago
Sonja is incredible! The level of customer service I received was truly incredible! She is patient, thorough, and the very kind hearted!
There are two other locations closer to me than this one, but the service has most definitely made this location my go-to!
21 days ago
Sonja was exceptional at her customer service, knowledge, and expertise!!! She truly made my night!!! Sonja went WAY above and beyond for me!!! I will forever remember how kind she was to me!!!
And yall should really get a caller ID in order for staff to get ahold of customers if needed be like in this instance. BUT Sonja was so smart & professional that she knew just what to do and found a way to contact me despite not being able to have my number at hand!!! She should not just be employee of the month, but of the year!!!
Great job Sonja, I wish you success and grace in all aspects of your life!!! You truly are a beautiful person inside and out!!!
🙏🏽🙏🏽🙏🏽💓💓💓
21 days ago
Sonja was the best at finding exactly what I needed
1 month ago
I received great customer service from Sonja. When possible, I go straight to her when I need help, she's very professional.
1 month ago
Sonya,has awesome Customer service.She went above and beyond to help us with exchanging a bad battery,after we where told from Walzem location that we have to exchange at original location and cannot proceed there.Thank you Sonya!!!
1 month ago
A pleasant, Kind, older gentleman helped us out big time. My vehicles wonky battery. Now I got a new battery and can BREATHE. It was such a good visit today. The folks there were really quick to help. Good vibes upon walkin' in. Really lovely visit thank you everyone working on Labor Day. We and our vehicles appreciate you. Give this crew a raise!!!
1 month ago
Always Professional Parts People!
4 months ago
(Translated by Google) Exceptional service and prompt help and customer service
(Original)
Excepcional servicio y pronta ayuda y servicio al cliente
8 months ago
(Translated by Google) My experience at this location has always been very good… Mr. Kino is very kind and helpful
(Original)
Mi experiencia en este local 100pre a sido muy buena … El señor Kino muy amable y servicial